Frequently Asked Questions
Not anymore! We decided to close after 6 years and are completely online now.
Once your order has been shipped you will be emailed your tracking information.
- If you do not receive an email from Shop Imperial within a few hours of placing your order, be sure to check your spam folder. Alternatively, the email address entered may have been spelled incorrectly.
- If you are still unable to locate the confirmation email for your order, please contact our Customer Support team by emailing firstname.lastname@example.org
Not all of them. The items that are vintage will be noted as “vintage” or “1 of 1” items.
We get new items weekly and often restock our most popular items. Not all items will be restocked so be sure to subscribe to our email newsletter so you can be notified about all restocks and new arrivals!
To unsubscribe, simply go to the bottom of our emails and you will see a "Unsubscribe" link.
FREE SHIPPING ON ALL U.S ORDERS
All orders are typically processed within 2-3 business days.
Shipping may be 4-7 business days.
*DUE TO A HIGH VOLUME OF ORDERS, SHIPPING MAY TAKE UP TO 2 WEEKS. THANK YOU FOR YOUR BUSINESS & PATIENCE.
No Returns. ALL SALES FINAL. We ensure you will be satisfied with your purchase.
For any questions or concerns regarding your order, please email